Privacy Policy

1. Who We Are

Oh My Dog - Chaperone and grooming serivices. We offer chaperone services for weddings and special events, as well as mobile grooming services 

2. Information We Collect

We may collect and store the following personal information when you interact with us for booking purposes.:

Name

Email address

Phone number

Home address 

Dog details (name, breed, behaviour info)

Any additional information you choose to provide during enquiries or course sign-up

We may also collect non-personal information via cookies (e.g. browser type, pages visited) to help us improve user experience.

Payment details (processed securely via third-party payment providers like Stripe or Klarna)

3. How We Use Your Information

We use your information to:

Process bookings

Communicate with you about your booking

Send updates, reminders, and relevant information

Improve our services and website experience

Send occasional marketing emails - if you’ve opted in

Your personal data will never be sold or rented to third parties.

4. How We Store and Protect Your Data

Your data is stored securely on password-protected systems and platforms that comply with GDPR. We only keep your information as long as necessary to fulfil the purpose for which it was collected.

5. Third-Party Services

We use trusted third-party platforms to process payments, manage bookings, and deliver course content (e.g. Stripe, Klarna, Mailchimp, Zoom). 

These platforms have their own privacy policies which comply with GDPR.

6. Your Rights

Under UK data protection laws (GDPR), you have the right to:

Access the personal information we hold about you

Request correction or deletion of your data

Withdraw consent at any time

Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, please email us at Ohmydogchaperone@outlook.com

7. Cookies

Our website may use cookies to collect non-personal data for analytics purposes. You can disable cookies in your browser settings at any time.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal, technical, or business changes. The updated version will always be available on our website with the date of revision.

9. Contact Us

If you have any questions about this policy or how we handle your data, you can contact us at - 

Ohmydogchaperone@outlook.com